Frequently Asked Questions
Everything you need to know about our handcrafted skull art and shipping services.
Are the animal skulls ethically sourced?
Yes, all our skulls are ethically sourced from local farms in Bali. We ensure that no animals are harmed specifically for their skulls; they are a byproduct of other industries and are repurposed into art.
Do you offer international shipping?
Absolutely. We ship our handcrafted pieces worldwide. All orders are carefully packed in custom wooden crates to ensure they arrive safely at your doorstep, regardless of the distance.
How long does delivery usually take?
Most orders are processed within 2-3 business days. Depending on your location, international shipping typically takes between 5 to 10 business days via express courier services like DHL or FedEx.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange. Please contact our support team to initiate the process.
Is the artwork fragile?
While the intricate carvings make the skulls look delicate, they are quite durable. However, they should be handled with care and kept out of reach of pets or small children. We provide mounting hardware for secure wall display.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Our checkout process is fully encrypted and secure to protect your financial information.